SPARKLIFE offers a lifetime guarantee on the quality and craftsmanship of our diamond, ensuring that there are no manufacturing defects at the time of delivery. All our diamond is made with the highest quality materials and undergoes thorough inspection before shipment. If you believe your item has a manufacturing defect, you can contact us for confirmation. If we determine that your item is damaged due to a manufacturing defect, we will repair, replace, or exchange it free of charge. If we determine that the damage is not due to a manufacturing defect and requires a fee, we will discuss the specific repair options with you.

All diamond jewelry can be affected by normal wear and activities. Rings, in particular, are subject to daily stress due to frequent use of the hands. Therefore, our manufacturing warranty does not cover wear and tear, loss of diamonds, loss or theft of the product, or damage or loss caused by self-alteration or alteration by others.

Common jewelry issues that are not considered manufacturing defects include:

• Discoloration of precious metals due to chemicals, cosmetics, immersion in swimming pools and hot tubs, or bathing.
• Wear of precious metals, especially prongs, over time.
• Prongs becoming caught, worn, or bent over time due to daily wear or normal damage, leading to gemstone loss.
• Loss of diamonds due to daily wear or other damage.

SPARKLIFE will cover all shipping and repair costs for diamond jewelry protected under the SPARKLIFE Lifetime Manufacturing Warranty. The time required for replacement and repair depends on the severity of the damage and the complexity of the replacement. For repairs not covered under the lifetime warranty, we will provide a quote for customer approval before proceeding with the repair.

Repairs or services performed by jewelers other than SPARKLIFE will void the warranty. The SPARKLIFE Lifetime Manufacturing Warranty does not cover damage caused by negligence, normal wear and tear, improper care, accidents, chemical-induced discoloration of precious metals, or natural material degradation due to prolonged use. The SPARKLIFE Lifetime Manufacturing Warranty only covers original and unaltered products.